Privacy Policy
Privacy Policy
This privacy statement explains the kinds of information we may obtain from or about you as a visitor to our websites and pages on social media; how we may use that information (together with information provided offline or via other means); and who we may share that information with. Each time you access, browse and/or use our website you agree to the following terms. If you do not agree you must cease to use our website. We are not responsible for the content or privacy practices of other websites.
General Statement
Reference to “Buildtec”, “Buildtec Acoustics”, “we” or “us” in this Privacy Policy means Buildtec Acoustics of Armagh Business Park, 2 Loughgall Road, Co. Armagh . Buildtec respects your right to privacy and we are committed to complying with applicable data protection and privacy law.
Collection and Use of Your Personal Information.
- Buildtec uses cookies or similar technologies on our website. By using our website, you agree to Buildtec’s use of cookies. You can opt out at any time by visiting Your Ad Choices (Click Here) or by using the specific opt-outs listed in our Cookie Policy.
- If any person contacts us via phone, email, post, surveys, through our website or otherwise, we may keep a record of that correspondence.
- Where you purchase any products or services from us, we collect your data in relation to that product or service as set out in this policy and our contract with you for that product or service.
- Buildtec provides channels of social media communications in order to provide information regarding our services; respond to queries; and to deliver customer care to our customers. Buildtec may retain any interactions with customers via any of its social media channels as part of your customer care history, along with your interactions with customer care via any other channel. Social media interactions with non-customers will be retained for a maximum period of 3 months for the relevant purposes set out below.
- process any orders made by you;
- conduct a credit and fraud prevention check with a credit reference agency, if you apply for a credit account. The agency will supply us with information about you to help us verify your identity and decide whether to accept your application or future applications. The Agency will record details of our search and your application whether your application is successful or not.
- set-up and administer your account;
- provide customer services and respond to and resolve any enquiries or complaints;
- provide any products, services or information requested by you;
- conduct analysis for traffic and billing management, and to support product development;
- contact you for market research purposes;
- conduct customer satisfaction surveys;
- personalise your experience on our website;
- provide and conduct competitions and similar offers;
- keep you up to date by post, telephone, email, and direct to your handset by text, picture, video and audio message or pop-up with information about Buildtec, Buildtec products and services, and offers and promotions subject to any marketing preferences indicated by you. It's your choice and you’re in control - you can contact us at any time to update your preferences using the opt-out links on any email or SMS you receive or by writing to or calling customer services. Please note that where you opt out of all marketing from Buildtec you will still receive service communications from Buildtec (for example, billing communications).
Monitoring of Your Communications
Retention of data
We keep your personal data for as long as necessary for the purposes for which it was collected and to provide you with services, to conduct our legitimate business interests or where otherwise required by law. We will retain your data for the lifetime of your account with us and for a period thereafter in accordance with our information retention policy.
Disclosure
User Rights and access to your personal information
The Data Protection Acts, 1988 and 2003 give you the right to access, erase or correct information held about you in certain circumstances. You have the right to request a copy of any personal information we hold about you. We will charge an administrative fee of €6.35 to provide a copy of any data held and we may request a copy of ID to confirm your identity. To make such a request, please write by sending an email to info@buildtecacoustics.co.uk. or the Data Protection Officer, Buildtec Acoustics, Armagh Business Park, 2 Loughgall Road, Co. Armagh .
Other Terms & Conditions
You should read this Policy in conjunction with our Terms and Conditions of Sale.